About Embry Health

Looking to join one of the United States’ fastest-growing companies? Seeking an opportunity to positively impact the lives of others while transforming the image that our nation’s healthcare system is restraining and burdensome? Look no further than eMBRY Health!

In early 2020, Raymond Embry witnessed the need for a more responsive and effective response to the COVID-19 pandemic. Thousands of Arizonans fell ill daily. Communities across the state desperately sought testing services. Embry, a lifelong healthcare industry entrepreneur, and advocate seized the moment and created eMBRY Health to fill the testing void.

Over the last year, eMBRY Health has experienced rapid growth due to the pressing need for COVID-19 testing services. Nearly 300,000 Arizonans benefited from eMBRY Health’s critical testing services. In just the last few weeks, eMBRY Health has expanded its national footprint and established testing sites in states such as Florida, Hawaii, Colorado, and Texas. We plan to operate in even more states before the end of 2021.

eMBRY Health offers a dynamic, progressive, and family-inspired work environment. Our Headquarters are located less than 15 minutes away from Downtown Phoenix and Downtown Tempe. Perks for eMBRY Health employees include free healthy snacks, complimentary cold brew coffee, collaborative workspaces, and weekly breakfasts, to name a few.

eMBRY Health’s success is fostered in its diversity, team spirit, and a shared employee commitment to make healthcare “smarter” and “more accessible for all.” Now, more than ever, we need qualified, hard-working, and talented individuals with experience in fields such as Phlebotomy, Field Operations, Sales, Patient Success to name a few, who also believe in this mission to join us.

Please take a moment to review our available job openings. Learn how you can join thousands of others and take part in “The eMBRY Health evolution.”

eMBRY Health is committed to equal employment opportunity and recruits and hires applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. eMBRY Health will provide a reasonable accommodation for those with a disability to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us.


Position Summary

We are seeking customer service staff to be the patient first point of contact at the site. Available for immediate full-time and part-time employment in keeping our regional community's exposure to COVID-19 under control during the national emergency and/or global pandemic. Our test sites are a drive-thru set up and patients will be able to remain in their vehicle to be tested. The operation is designed to limit exposure both to the patient and the medical provider collecting the swab. You should be able to correctly perform the job duties listed below while also being compassionate. Each patient should be treated with care and attention. It is important to demonstrate empathy and understanding.


Duties/Responsibilities:

  • Greet patients in a professional/empathetic manner
  • Accurately verify demographics -check-in/out patients
  • Schedule patient appointments
  • Create lab orders
  • Print lab requisitions
  • Prepare specimens for transport to the lab
  • Ensure a clean and safe workspace
  • Contribute to the overall success of test site
  • Work collaboratively to ensure best patient care is provided
  • Ability to stand for long periods of time
  • Ability to lift and/or move up to 40 pounds
  • Required to work outside, at high temperatures (shade provided)

Required Skills:

  • Excellent written and communication skills.
  • Attention to detail and high levels of organization
  • Ability to work in a dynamic work environment that adjusts based on community need

Experience:

  • Customer Service: 2+ years
  • Bilingual a plus, not required
  • Experience in a healthcare setting is a plus but not required

Pay Rate:

  • $15-$17 per hour

Schedule:

  • Seeking full-time and part-time employees
  • Multiple shifts available; days, nights, weekends, and overnight shifts