About Embry Health

Looking to join one of the United States’ fastest-growing companies? Seeking an opportunity to positively impact the lives of others while transforming the image that our nation’s healthcare system is restraining and burdensome? Look no further than eMBRY Health!

In early 2020, Raymond Embry witnessed the need for a more responsive and effective response to the COVID-19 pandemic. Thousands of Arizonans fell ill daily. Communities across the state desperately sought testing services. Embry, a lifelong healthcare industry entrepreneur, and advocate seized the moment and created eMBRY Health to fill the testing void.

Over the last year, eMBRY Health has experienced rapid growth due to the pressing need for COVID-19 testing services. Nearly 300,000 Arizonans benefited from eMBRY Health’s critical testing services. In just the last few weeks, eMBRY Health has expanded its national footprint and established testing sites in states such as Florida, Hawaii, Colorado, and Texas. We plan to operate in even more states before the end of 2021.

eMBRY Health offers a dynamic, progressive, and family-inspired work environment. Our Headquarters are located less than 15 minutes away from Downtown Phoenix and Downtown Tempe. Perks for eMBRY Health employees include free healthy snacks, complimentary cold brew coffee, collaborative workspaces, and weekly breakfasts, to name a few.

eMBRY Health’s success is fostered in its diversity, team spirit, and a shared employee commitment to make healthcare “smarter” and “more accessible for all.” Now, more than ever, we need qualified, hard-working, and talented individuals with experience in fields such as Phlebotomy, Field Operations, Sales, Patient Success to name a few, who also believe in this mission to join us.

Please take a moment to review our available job openings. Learn how you can join thousands of others and take part in “The eMBRY Health evolution.”

eMBRY Health is committed to equal employment opportunity and recruits and hires applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. eMBRY Health will provide a reasonable accommodation for those with a disability to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us.

Position Summary


Field Operations Manager

Team Builder and Problem Solver

You will be a core component of the COVID-19 field operations. This is a complex operation that involves multi-state operations and a planned 100 plus locations. You will lead a team of managers to solve problems. You are not afraid of a fast-paced environment and constant change. In fact, you thrive in it.

You must be able to scale operations up and down depending on the demand. Opening new locations, closing them, changing the model when needed. You can identify problems, process improvement and how to do things better. Every issue or challenge is seen as a new opportunity to grow, develop and do things better.

The phrase “I’m just coming into this halfway in” would never even cross your mind. Instead, you can see what the problem is and how to adapt to solve it. You listen to direction but are not afraid to give.

Responsibilities

  • Define product requirements, factoring in user needs, legal requirements, and high-level business strategies
  • Drive the end-to-end implementation of high-impact projects, from initial planning to launch
  • Coordinate and synthesize requirements across a diverse set of internal stakeholders including Engineering, Data Science, Operations, and Customer Service.
  • Coordinate across functions to align on shared goals and approaches.
  • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Identify opportunities to improve our processes and implement them
  • Source, recruit and hire other outstanding leaders to grow the business

Basic qualifications

  • Proven experience with 4+ years experience as a Operations Leader, Manager or similar role in an operations driven company
  • Excellent written and verbal communication skills

Skills that will make you successful in this role

  • Structured thinking: you can make order out of chaos. You naturally organize the world around you.
  • Bias to action: you can work creatively to get unblocked and continuously develop processes and systems
  • Business judgement: you’re able to synthesize different data to deliver the result that is best for the customer and the company.
  • Adaptability: you thrive in a fast-paced environment, and are able to react quickly to shifting priorities while thinking ahead to minimize thrash.

Primary Duties & Responsibilities:

  • Own the operations roadmap and strategy for the end-to-end Embry Health experience.
  • Providers management over multiple districts of COVID-19 field operations.
  • Works with cross enterprise teams to execute rapidly and with success.
  • Maintain market awareness across healthcare and digital health, following emerging trends, technologies, and shifts in competition across the healthcare landscape.
  • Identify new growth areas as well as new and evolving products and service opportunities.
  • Work closely with stakeholders across the company to deliver top-notch results and make optimal tradeoffs.
  • Ensures product strategic alignment and financial viability
  • Build and iterate on key product processes (planning, reviews, cadence) across multiple teams.
  • Be responsible for how Embry Health technology, teams and processes can scale over time.
  • Provides product knowledge and subject matter expertise to cross unit teams

Required Skills:

  • Strong demonstrated ability to balance multiple corporate priorities to execute smoothly.
  • Ability to create a operational vision and execution on product road-map encompassing a broad and complex portfolio of products.
  • Problem solving mindset, with experience creating business cases and getting executive buy-in
  • Strong leadership abilities.
  • Excellent written and communication skills.
  • Experience managing budgets.
  • Excellent organization skills.
  • Analytical, goal-oriented work style.

Experience:

  • 5+ years experience in operations
  • 2+ years experience owning and leading a operations management team
  • Healthcare experience not required, preferred
  • Strong experience in a multiple location business

    Subsidiaries of Embry Health: