We are looking for a self-starting Field Deployment Specialist to deliver a high level of customer service to our company stakeholders.
We want you to drive the kind of success that results in stakeholder satisfaction and excellent patient care.
Travel to various states for field oversight, setup, and organization of new testing sites
Provide service and customer support during field visits or deployments
Tie workflow to schedule
Organize and oversee all on-site installation, repair, maintenance of site equipment and supplies
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed operational reports
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers and teams
Proven field service experience
Ability to troubleshoot
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications